Privacy Policy

1. Who is responsible

Unlearnt is operated by Adey Studios Ltd, a company registered in England and Wales (company number 17563138). For privacy enquiries, contact us at tobi@adeystudios.com. We are responsible for deciding how your Unlearnt data is used.

2. Information we collect

• Account: your email address (including an Apple private-relay address if selected), sign-in provider, account identifiers and session records.
• Learning: selected topics, difficulty and preferences, questions, explanations, conversations with the tutor, saved history, progress and generated learning-profile insights.
• Audio: when you choose to speak, audio is sent for transcription. Transcribed text may become part of your learning history if you submit it. We also use text-to-speech to read content aloud.
• Billing: subscription status, plan, transaction identifiers and payment-provider references. Apple or Stripe processes your payment details; Unlearnt does not store your full card number.
• Usage and device: interactions, page views, technical diagnostics, IP/network information, attribution data and (if enabled) a push notification device token and time zone.
• Research and communications: responses to onboarding surveys, support messages, marketing preferences and relevant email-delivery activity.

3. Why we use your information

We use information to provide your account, questions, tutor conversations, progress, subscriptions, authentication and support; to prevent abuse and keep the service reliable; and to understand how the product is used and improved. We use marketing communications where permitted by your choices and applicable law.

Our lawful bases, as applicable under UK GDPR, include performing our contract with you, legitimate interests in protecting and improving Unlearnt, complying with legal obligations and consent for activities that require it. You can withdraw consent without affecting prior lawful processing.

4. AI processing

Learning questions, explanations and conversation context are processed by AI services, including OpenAI, to generate tutor replies, learning insights, transcription and spoken output. This means your submitted content may be sent to those providers. AI-generated feedback can be inaccurate; you should not treat it as professional advice. Avoid submitting information about other people or highly sensitive personal information.

5. Providers and sharing

We use Supabase for accounts and application data, Vercel for hosting and technical analytics, OpenAI for AI and speech features, PostHog for product analytics and error tracking, Resend for email, and Stripe and Apple for subscriptions. Google and Apple may process information when you choose their sign-in methods. On the website, Meta and TikTok advertising pixels may collect usage and attribution information when enabled. We do not sell your learning conversations to advertisers.

We may also share information where legally required, to investigate misuse or as part of a genuine transfer of the service, subject to applicable safeguards.

6. Cookies, analytics and advertising

The website uses authentication and preference storage, plus product measurement and advertising technologies where configured. These can include cookies or similar identifiers used by PostHog, Meta and TikTok. These tools may record visits and actions for product analysis or advertising attribution. Device or browser controls may limit tracking. Technologies that require consent must be handled under applicable cookie rules; this policy alone is not a substitute for consent.

Session recordings

On the Unlearnt website, we use PostHog session replay to understand how visitors navigate and interact with the website, identify confusing experiences and improve usability. This may capture on-screen interactions and page content, subject to our analytics settings and applicable consent choices. Avoid entering highly sensitive personal information in the service.

The native Unlearnt iOS app does not record or replay your screen or tutor interactions. We use ordinary product analytics on both web and iOS, including page visits, app opens and feature interactions, separately from session recordings.

7. Keeping and deleting data

We keep your Unlearnt account and learning records while your account exists, unless we need to remove information sooner. You can initiate permanent account deletion in iOS Account settings or on your web Profile. After confirmation, Unlearnt deletes your Supabase account and associated learning records immediately. This is irreversible.

Deleting an account also cancels an active subscription billed directly through Stripe. An Apple App Store subscription must be cancelled separately in your Apple subscription settings; deleting an Unlearnt account does not stop Apple's billing. Payment providers may retain transaction and tax records required by law. Separate operational logs, processor backups and analytics records may be retained for limited periods under their own retention schedules or legal obligations.

8. Security and international processing

We use authentication controls, encryption in transit, restricted database access and service-provider protections to safeguard data. No online service can guarantee absolute security. Our providers may process information outside the United Kingdom; where required, appropriate transfer protections apply.

9. Your rights

Depending on where you live, you may have rights to access, correct, erase, export or restrict your personal information, object to certain uses, and withdraw consent. Write to tobi@adeystudios.com and we will respond under applicable data-protection law. UK users may complain to the Information Commissioner's Office.

10. Children and updates

Unlearnt is not designed for children under 13. If you believe a child has provided personal information, please contact us. We may update this policy to reflect product, provider or legal changes, and will publish the updated effective date here.

11. Contact

For privacy enquiries, account deletion support and data requests, email tobi@adeystudios.com. For billing and service conditions, see our Terms of Use.